Open positions

Technical Support Engineer
A little about us is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a…

Technical Support Engineer
The Team The Technical Support Team is usually the first line of communication between and our customers. We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience…

Platform Engineer
Platform Engineer at incident.io owns everything behind the product — infrastructure, CI/CD pipelines, databases, and Terraform — as part of a three-person platform team. Day to day you debug scaling and reliability issues, improve observability, and build tooling so product engineers can ship faster.

Expansion Account Manager
A little about us is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a…

Enterprise Account Executive
A little about us is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a…

Enterprise Account Executive
A little about us is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong. Since launching in 2021, we've helped over 2,000 companies, including…

Enterprise Business Development Representative
A little about us is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a…

Commercial Sales Manager
A little about us is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a…

Strategic Account Executive
A little about us is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a…

Solutions Engineer
Pre-sales Solutions Engineer at incident.io, partnering with Account Executives to run technical demos and handle objections for its AI-native incident response platform, from first discovery call through close, while helping shape the still-new Solutions Engineering function.

VP of Customer Success
About is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a…