INFORMA SOLUTIONS PTE. LTD.

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INFORMA SOLUTIONS PTE. LTD.
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Service Delivery Manager

APAC
Singapore

The Service Delivery Manager oversees EUC services, including desktop operations and service desk, ensuring SLA compliance and client satisfaction. The role involves leading teams, managing client relationships, and driving continuous improvement using ITIL frameworks.

itil performance-management pmp service-desk
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