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Internal IT support role at IPRS Group, a UK health & wellbeing business, providing mostly 2nd/3rd-line support (60%) to internal users via the Halo ITSM platform, phone and face-to-face. Day-to-day covers break/fix escalation, administration of M365, Entra, Intune and SharePoint, Windows servers, Azure, networking/security, plus automation, scripting and IT improvement projects, onsite in Claydon
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