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Entry-level frontline IT support role at Las Vegas ISP isp.net: sets up and maintains internal workstations, manages the IT ticket queue, and supports external clients via calls, emails, and field tasks (speed tests, cable runs, colocation sweeps). Involves Microsoft 365/Outlook/Adobe configuration, basic networking, and tools like Action1 and VNNOX.
The Technical Support Trainee will be responsible for assisting with internet support through various channels, addressing customer issues, and collaborating on support projects. The ideal candidate will have strong…