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Apprenticeship (Ausbildung) starting 01.09.2027 at ITDZ Berlin to become an IT specialist for system integration, training across hardware, software, e-government, and cloud computing to help digitalize Berlin's public administration. Onsite in Berlin, compensated per the TVA-L collective agreement.
Senior service desk specialist at ITDZ Berlin, the IT service provider for Berlin's public administration. Day to day: independently handling complex incidents and service requests, steering and quality-assuring ticket processing per SLAs, advising customers, and improving service desk processes as part of Berlin's government digitalization. Requires strong German (C1) and solid IT support/ticketi
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