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Summary: Head of Customer Care & Experience (CCX) is responsible for leading the end-to-end customer experience strategy within the hospital, focusing on service excellence, patient satisfaction, and continuous…
JOB DESCRIPTION Politely greeting patients and visitors who come in to the hospital. Respond promptly to customer inquiries in an efficient and courteous manner. Maintain clean surroundings at lobby and reception area.…
SUMMARY OF DUTIES To assist Customer Care & Experience (CCX) functions in providing a complete Customer Care & Experience (CCX) Services JOB RESPONSIBILITIES 1. Envoy Functions Greet and offers assistance to…
1. Directs subordinates in determining workload, delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. 2. Develops, evaluates, and reviews plans and…
GENERAL DESCRIPTION Responsible for identifying, evaluating, and implementing emerging healthcare technologies and digital innovation initiatives across KPJ hospitals. The role supports the development and deployment…
GENERAL DESCRIPTION A Deputy Manager role with strong technical expertise is required to address a critical capability gap following the departure of a key resource in November and to ensure continued effective…
GENERAL DESCRIPTION The Manager – Systems is responsible for overseeing the management and operational stability of server infrastructure, virtualization platforms, operating systems, and core systems services to…
GENERAL DESCRIPTION The Manager – Network is responsible for overseeing the management and operational performance of the organization’s enterprise network infrastructure, including LAN, WAN, WLAN, internet…
GENERAL DESCRIPTION Responsible for supporting the planning, implementation, and operationalization of Digital Hospital initiatives across KPJ hospitals, including smart ward technologies, patient monitoring systems,…
GENERAL DESCRIPTION Responsible for the end-to-end implementation and technical integration of patient-fronting applications – Websites, AI Chatbot, Online Appointment and Queue Management System – across multiple…
1) GENERAL DESCRIPTION Supports and assists Operation Manager in making the most effective and efficient supplies and services. To be responsible to ensure the smooth operational of business operations and all…
DUTIES & RESPONSIBILITIES 1. Monitor daily activities of Admission, Cashier, Billing, Credit Management, A&E registrations, GL Counter and Case Review. 2. To check and sign off the approval for daily cashier…
GENERAL DESCRIPTION Own and drive the Group’s network and Infrastructure cybersecurity operations, ensuring secure, resilient, and reliable connectivity by managing Citrix VPN, SASE, firewall platforms, and…
1) JOB DESCRIPTION Attend to patient complaint (verbal / written): - Consultation and discussion with complainants. - Perform investigation with related services for details, solution and recommendation. - Compile all…
GENERAL DESCRIPTION Accountability for ensuring efficient patient flow within the ward or unit by delegating tasks, supervising staff, and collaborating with healthcare providers to provide high-quality care and ensure…
GENERAL DESCRIPTION The Deputy Manager, Investor Relations, will support the management of relationships with investors, analysts, and other key stakeholders. The role is responsible for coordinating communications…
The Deputy Manager, Quality is responsible for overseeing and strengthening the laboratory’s Quality Management System (QMS) across all branches to ensure compliance with accreditation standards, regulatory…
1) JOB DESCRIPTION Organization & Management Enforce high standards of care that are delivered safely, effectively, efficiently, and compassionately, while also organizing, directing, and coordinating with other…
managin website1) JOB DESCRIPTION Develop and produce engaging multimedia content (video, graphics, audio) for marketing campaigns and branding purposes. Plan, shoot, and edit promotional videos, corporate videos, and…
Understands and carries out the payment of customers in line with Vision and mission, philosophy, Goals and objective that suit the scope of the Radiotherapy services and the hospital. Understands the service…
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