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A support engineer role in Jakarta focused on resolving complex service requests using strong database skills and data-visualization tools, working with customers and partners end-to-end. Also involves collaborating with development on product improvements and documenting solutions.
Support-focused data engineer who manages and resolves customer service requests on relational databases (Oracle, MySQL, PostgreSQL) and enterprise software like Tableau. Day to day involves troubleshooting and optimizing database performance, owning problem resolution with customers, and contributing to knowledge management and product improvement.
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