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Build and deploy ML models and predictive analytics for a government IT call center, analyzing support data to improve service efficiency.
Answer government-client IT support calls, troubleshoot issues, and provide clear guidance during daytime hours.
Administers and develops the ServiceNow platform for a government IT call center, configuring workflows and security controls to support federal clients in Nashville.
Designs, implements, and optimizes AI/ML solutions on AWS for a government IT call center, ensuring secure and compliant deployment.
Install, maintain, and troubleshoot AV/VTC systems for a government customer in Arlington, VA, including inventory and compliance checks.
Handles IT support calls for government clients during swing shift, troubleshooting issues and providing customer service in a secure call center.
Administers and optimizes Amazon Connect for a government IT call center, configuring cloud-based contact center features and AWS services.
Koniag Services Inc., a Koniag Government Services company, is seeking a motivated and detail-oriented Junior Operations Analyst to support the operational performance and continuous improvement efforts of our IT Call…
Supervise a night-shift IT call center for government clients, coaching agents and ensuring high-quality customer service in a secure environment.
Oversee IT call-center operations for government clients, ensuring service-desk delivery and compliance in Nashville.
Oversee daily IT call-center operations for government clients, manage teams, and ensure service-desk excellence with security-cleared processes.
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Technology Solutions LLC, a Koniag Government Services company, is seeking a Senior…
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Posting Expiry date 09/28/2026 Koniag IT Systems, LLC, a Koniag Government Services company,…
Koniag Services Inc., a Koniag Government Services company, is seeking a skilled and experienced ServiceNow Administrator/Developer to support the configuration, administration, development, and continuous improvement…
The application deadline and start date are subject to change based on the status of the contract. Applications will be accepted through expiration date or until the position is filled. If the contract is not awarded,…
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Eagle Harbor Solutions, LLC a Koniag Government Services company, is seeking a Senior Systems…
Onsite operations role supporting government defense projects at Picatinny Arsenal; requires active Secret Clearance and involves day-to-day IT operations tasks.
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Data Solutions (KDS), a Koniag Government Services company, has an opening for highly…
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag Services, Inc (KSI), a Koniag Government Services (KGS) company, is seeking a Business…
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. PacArctic, LLC (PAC), a Koniag Government Services company, is seeking a Special Projects…
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