Leads the Guest Relations (security) team during assigned shifts at The Standard Spa, Miami Beach, overseeing patrols, safety, emergency response, and shift operations using tools like MSSHIFT and standard hotel software.
Patrols the hotel, spa, and parking areas, monitors video surveillance, responds to incidents, and enforces policies—all with a hospitality-first, guest-focused approach. Core tools include video surveillance systems and basic computer programs.
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