LVMH
LVMH Client Services, founded in 2017 and based in Neuilly‑sur‑Seine, operates as the central hub for remote client relationship management across the LVMH Grou
Company facts
- Founded
- 2017
- Employees
- 200
- Headquarters
- France
- Type
- Enterprise
About
LVMH Client Services, founded in 2017 and based in Neuilly‑sur‑Seine, operates as the central hub for remote client relationship management across the LVMH Group’s luxury maisons in Europe. The unit delivers multilingual, multichannel contact‑center operations, shared IT infrastructure, strategic CRM consulting, and a centre of excellence for digital innovation, enabling seamless client interactions from sales support to after‑sales service via email, phone, chat and social media. With a diverse workforce of 200 employees representing over 30 nationalities, LVMH Client Services leverages AI and emerging technologies to personalize the client journey and align the remote experience with boutique and e‑commerce standards. The organization prioritises employee engagement and professional development, positioning itself as a career‑focused environment that drives high‑quality, value‑creating client engagements for luxury brands.
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