Major League Baseball
Open positions
CRM Administrator, Customer Experience (Seasonal)
We’re hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service Cloud and Zoom Contact Center (ZCC). You’ll help streamline workflows, deliver actionable analytics, and ensure our…
Incident Response & Intel Analyst (Seasonal)
Seasonal security analyst on MLB's internal team who detects, investigates, and responds to cybersecurity incidents, fraud, and digital threats in coordination with a virtual SOC. Day to day: OSINT/dark-web monitoring, MITRE ATT&CK-based threat intel, fraud and piracy investigations, takedowns, and playbook documentation.
Technical Project Manager
Technical Project Manager at Major League Baseball's tech arm (MLBAM), coaching 1-2 Agile teams that deliver baseball streaming experiences. Day to day: sprint planning and backlog refinement, roadmap and dependency management, risk mitigation, and stakeholder communication using tools like Jira, Confluence, and Slack.
CRM Analyst
Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization is a storied Major…