Major League Baseball
Open positions
Broadcast Engineer - Replay (Part-Time)
The Office of the Commissioner seeks a Part-Time Engineer to support the MLB Replay Operations Center and all (30) Major League Baseball Clubs. Responsibilities Document equipment status and validate incoming video…
CRM Administrator, Customer Experience (Seasonal)
We’re hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service Cloud and Zoom Contact Center (ZCC). You’ll help streamline workflows, deliver actionable analytics, and ensure our…
Technical Project Manager
Technical Project Manager at Major League Baseball's tech arm (MLBAM), coaching 1-2 Agile teams that deliver baseball streaming experiences. Day to day: sprint planning and backlog refinement, roadmap and dependency management, risk mitigation, and stakeholder communication using tools like Jira, Confluence, and Slack.
Senior Director, Consumer Experience
Major League Baseball is looking for a Senior Director, Consumer Experience to lead the Consumer Experience (CX) team and oversee all aspects of MLB’s consumer experience and consumer support. The Senior Director will…