Major League Baseball
Open positions
CRM Administrator, Customer Experience (Seasonal)
We’re hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service Cloud and Zoom Contact Center (ZCC). You’ll help streamline workflows, deliver actionable analytics, and ensure our…
Director, International Partnerships
The Director, International Partnerships will lead MLB’s International Partnership sales efforts to enhance MLB’s promotion and visibility in international markets and increase revenue across the League. This person…
Senior Director, Consumer Experience
Major League Baseball is looking for a Senior Director, Consumer Experience to lead the Consumer Experience (CX) team and oversee all aspects of MLB’s consumer experience and consumer support. The Senior Director will…
CRM Analyst
Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization is a storied Major…