Manulife Financial

5 days ago

Manager - Deposits, Billing and Commissions

New North America

AI Analytics Automation CAD Corrective Action +4 skills

Sponsor Financial Services (SFS) is responsible for the timely and accurate administration of sponsor financial transactions, including premium allocation, billing, receivables management, commissions, and financial…

AI Automation Performance Management

5 days ago

Assistant Manager / Manager, Client Service

New APACLead

Singapore

The Contact Centre Team Lead is responsible for leading and developing a team of customer service professionals to deliver exceptional customer experiences while achieving operational, quality and productivity targets.…

5 days ago

Operations Analyst

New North America

Active Directory AI Analytics API Automation +22 skills

Employer: John Hancock Life Insurance Company (USA) Job Site: 200 Berkeley Street, Boston, MA 02116 Job Title: Operations Analyst Job Duties: Design, automate and maintain Power BI and PAIR reporting to enhance…

Acceptance Criteria Agile AI Automation Generative AI +3 skills

Lead Business Analyst & Functional Architect

New APACLead

Hong Kong SAR China

Lead Business Analyst & Functional Architect Define, maintain and apply the Regional Design Principles; create and manage design principles, and standards, aligned to the group strategy and objectives. Adapt the…

Automation Performance Management Process Improvement Regulatory Compliance Stakeholder Management +1 skills

Head of Claims

New APACC-level

Hong Kong SAR China

General Description: The Head of Claims is responsible for the strategic and effective management of the Claims function, encompassing Individual Insurance Claims, Group Life & Health Claims, and Pre-assessment…

Manager, Technology Business Management (TBM) & FinOps

AI Analytics Automation CAD Cloud +3 skills

Join our Global Technology & Cyber Security team! Technology investment is becoming increasingly complex as cloud, software, platforms, and AI change how organizations consume and manage technology. At Manulife,…

Agile AI Ai Enablement Automation AWS +12 skills

Senior Solution Architect

APACSenior

Singapore

As a key member of the Singapore Architecture Office, you will drive strategic technology initiatives that enable business transformation. Acting as a trusted advisor, you will bridge business and technology,…

Full-Stack Software Engineer

Agile AI Analytics Angular API +24 skills

We are seeking a highly motivated Full Stack Engineer to join the Document Management SmartCOMM Team, supporting and enhancing our enterprise customer communications platform. In this role, you will be responsible for…

Senior Full Stack Software Engineer

North AmericaSenior

AI Analytics Automation Azure CAD +12 skills

The Senior ETL Developer plays a critical role in designing, developing, and maintaining enterprise‑grade data integration solutions that support analytics, reporting, and operational decision‑making. In this role, you…

Product Marketing Specialist

A/B Testing AI Analytics Automation Email Marketing +2 skills

The Product Marketing Specialist supports the development and execution of marketing initiatives for John Hancock’s insurance products. This role works closely with Product Marketing Managers and cross-functional…

Business Analyst

Agentic AI AI Alteryx Analytics Automation +7 skills

The Business Analyst supports Treasury system implementations, enhancements, ERP onboarding, process automation, testing, and production support. The role gathers and documents requirements, analyzes processes and…

AVP, Global People Services (Pathways)

AI Analytics Automation CAD Data Quality +2 skills

The AVP, Global People Services (GPS) – Pathways sets the global strategy, operating model, and service vision for colleague lifecycle moments, including onboarding, job changes, transfers, leaves, exits,…

AVP, Global People Services (Readiness & Innovation)

AI Analytics Automation CAD

The AVP, Global People Services (GPS) - Service Readiness & Innovation ensures the GPS strategy and operating model translate into coordinated, launch-ready, scalable services. This leader integrates service…

AI Automation Process Improvement Stakeholder Management

Manager, AI Strategy & Pricing Innovation

APAC

Japan

Manager / Director, Pricing Infrastructure The Opportunity At Manulife, our customers are at the center of everything we do. Millions rely on our products and services every day, and we are committed to continuously…

Automation Financial Reporting Performance Management Process Improvement Strategic Planning

Manager, Investments Portfolio Accounting

APAC

Philippines

The Manager for Investments Portfolio Accounting is an opportunity to lead a high-performing operations team responsible for delivering accurate financial reporting, operational excellence, and exceptional client…

Automation Cucumber Playwright Selenium Test Automation

Senior Quality Engineer

APACSenior

Philippines

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to…

Manager, Canadian Legacy & Inforce Management

North AmericaContract

AI Analytics Automation CAD SQL +1 skills

The Canadian Legacy & Inforce Management team focuses on one of Manulife’s key strategic priorities: Portfolio Optimization. The team is responsible for ensuring proper administration of our inforce policies,…

Customer Communications Marketing Manager

AI Analytics Automation Go-to-Market Marketo +1 skills

We are seeking a Customer Communications Marketing Manager to help drive customer engagement and support our ambition of becoming a Digital Customer Leader. Reporting to the Head of Customer Engagement, this role is…

AVP, Transformation Delivery, Transition and Readiness

North AmericaContract

AI Analytics Automation CAD Program Management

Manulife Canada is transforming how operational work is received, processed, routed, completed and measured across servicing functions. This includes retiring legacy workflow platforms, re-engineering operational…