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The Contact Centre Team Lead is responsible for leading and developing a team of customer service professionals to deliver exceptional customer experiences while achieving operational, quality and productivity targets.…
Employer: John Hancock Life Insurance Company (USA) Job Site: 200 Berkeley Street, Boston, MA 02116 Job Title: Operations Analyst Job Duties: Design, automate and maintain Power BI and PAIR reporting to enhance…
The Product Manager supports the strategy, management, and execution of the disability product portfolio. Working in close collaboration with teams such as Marketing, Sales, Operations, Underwriting and Finance, the…
We are seeking an experienced Product Owner to drive strategy, delivery, and continuous innovation across our Canadian Retirement HR Services products. In this role, you will champion a user-centric approach, balancing…
The Opportunity: The Senior Manager, Service Model Transformation is a senior individual contributor role accountable for advancing the FutureChoice service model as the program, product, and customer journeys evolve.…
Manulife’s National Rehabilitation Centre of Excellence is seeking an Associate Manager with strong people leadership, relationship-building expertise, and demonstrated rehabilitation and disability management…
Shape the future of Insurance Operations by turning strategy into action. As AVP, Strategy and Transformation , you will lead the development and execution of the Insurance Operations strategy and provide focused…
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help craft the future you want to see — and discover that better can take you anywhere you want to…
The Business Analyst is a key member of the Simcorp Operations Support team. The primary role of the analyst is to support Simcorp Dimension with respect to day to day production activities, risk management, enhancing…
We are seeking a business-facing technical Data Analyst to translate GWAM Asia needs into clear data requirements and support trusted, reusable data products. The role partners with business, product, architecture, and…
This is an excellent opportunity for a hands-on engineer who enjoys working with modern cloud data technologies and building enterprise-scale data platforms in a collaborative global environment. Excellent written and…
This is an opportunity to join Manulife Singapore's Product Pricing team as a hands-on actuarial Pricing Manager, taking ownership of pricing workstreams from product design through to system implementation and…
Lead Business Analyst & Functional Architect Define, maintain and apply the Regional Design Principles; create and manage design principles, and standards, aligned to the group strategy and objectives. Adapt the…
General Description: The Head of Claims is responsible for the strategic and effective management of the Claims function, encompassing Individual Insurance Claims, Group Life & Health Claims, and Pre-assessment…
The Mortgage Underwriter - West will be reporting to the residential mortgage origination Regional Manager. The individual's expertise will contribute to our goal of making Manulife Bank competitive in the industry…
We’re looking for a PAD and Payroll Specialist to join our Insurance Operations team at MGS. In this role, you are responsible to build, run, quality check, and upload payroll files and pre-authorized debit (PAD) files…
Key Responsibilities Participate in Distribution Risk and Control activities, including quality assurance, control monitoring, and risk management, through close collaboration with Distribution, Compliance, and…
We are seeking a dedicated professional to join our Talent Acquisition team as a vital contributor. In this role, you will play a crucial part in identifying and attracting top-tier talent within a competitive job…
Join our Global Technology & Cyber Security team! Technology investment is becoming increasingly complex as cloud, software, platforms, and AI change how organizations consume and manage technology. At Manulife,…
The Associate Manager of LTD Claims is accountable for the leadership, direction and operational effectiveness of the disability claim team – a team that is responsible for the review and investigation of all LTD…
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