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The objective of the request is to fill a new role for the IFM Team. In the past year, the responsibilities of the team has continuously expanded with data analytics as the backbone of all initiatives that are put in…
Asia Claims Performance & Governance Director is responsible for driving operational excellence, performance analytics & management, governance, and reporting across Asia Claims operations. The role partners…
A student co-op Product Designer joins Manulife's Global Design System team (hybrid, Toronto) to create wireframes, mockups, and prototypes and to build and maintain reusable design system components, ensuring accessible, user-centered digital experiences. Core tool is Figma; close collaboration with senior designers, product teams, and developers.
As a market leader, Manulife / John Hancock is committed to providing an outstanding experience to our customers and end users. Technology is the most important enabler in our ability to provide that experience and…
At Manulife John Hancock, we believe in investing in the future, starting with you. Our co-op program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and…
The Technical Program Manager (TPM) will lead strategic initiatives that use technology, customer insight, and behavioral science to help John Hancock Insurance create more engaging health and wellness experiences.…
The Drug Prior Authorization Case Manager is accountable for the full service, end to end management of our most complex Prior Authorization claims including directly communicating with members and providers. The Case…
The Customer Reporting Business Analyst plays an important role in ensuring that customer statements and trade confirmations are accurate , timely, clear, and compliant with operational and regulatory requirements. In…
We are seeking a Director, Reporting, Advanced Analytics and Automation (RAA) to lead the evolution of risk reporting, analytics, and automation capabilities across the Canada Segment. This role will transform complex…
We are seeking a n Associate Director, Low Code Solutions Squad Lead to lead the Asia Operations low‑code solutions portfolio across approximately 10 markets. This is a senior regional Operations role, report to the…
Position Responsibilities: Segment Growth Strategy : Own the growth agenda for customer segments, including target customers, needs, value pools, competitive positioning, portfolio economics and strategic growth…
The Opportunity: The Senior Branch Manager is a supervision management position within Manulife Wealth. The Senior Branch Manager is responsible for providing Daily Tier 1 supervision of advisors registered with the…
Position Responsibilities: Provide Business Systems Analysis function by working closely with Global Treasury Cash Operations and technology teams to support process re-engineering, automation, data transformation,…
The Manager, Advisor Experience & Inforce Service Innovation defines and executes Specialized Lending’s post-funding service model. The role leads portfolio servicing and surveillance, advisor and customer…
Manulife is making a significant investment in Advanced Analytics and GenAI to transform how Finance, Treasury, and Actuarial teams make decisions! Our AI team builds practical, governed solutions that move from idea…
The Director Anti-Fraud, North America (2LOD/subject-matter expert) position is responsible for overseeing and challenging the fraud risk management strategy across US and Canada segments of Manulife/John Hancock. This…
The Lead Data Analyst is accountable for preparation of the most complex, non standard custom reports for our external customers using multiple source systems and query tools. This involves interpreting and obtaining…
1.1.1 Overview: We are seeking a Senior Health Data Engineer to drive the design and implementation of a common Health Data Model and Health Data Products to provide ready-to-use, easily consumable, trusted data set to…
1.1.1 Overview: We are seeking a Data Quality Engineer to help ensure the quality, reliability, and performance Health Data products to provide ready-to-use, easily consumable, trusted data set to support the AI and…
About the Role We are seeking a motivated Data Engineer to join the Global Wealth & Asset Management (GWAM) Asia Data Project . This role will work closely with GWAM stakeholders in Canada and regional teams across…
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