Mashreq

Open 34d RemoteAPACFull-time

last month

Manager-Service Technology.Technology Operations - Technology Service Management

To manage the end-to-end lifecycle of assigned problems, from identification and prioritization through root cause analysis, known-error documentation, permanent resolution, and closure. The role coordinates technical…

Root Cause Analysis

Open 36d On-siteAPACSenior

last month

Senior Officer-Social Care.Client Experience and Conduct-Customer Service

At Mashreq, we are dedicated to providing exceptional customer service and an unparalleled client experience. As a Senior Officer in our Social Care team, you will play a vital role in ensuring our customers receive…

last month

Lead–Quality Assurance.RBG-Service and Governance

Open 42d On-siteAPACLead

Analytics Corrective Action Performance Management Process Improvement Root Cause Analysis +2 skills

Job Description Quality Lead Department: CXCG – Customer Experience & Conduct Group Reporting To: Manager – Quality & Training 1. Job Purpose The Quality Lead is responsible for driving excellence in customer…

Open 44d RemoteAPACC-level

Assistant Vice President - Technology (Platform Lead)

Airflow AWS Azure Big Data Cloud +9 skills

We are seeking an experienced leader to join our team as Assistant Vice President - Technology- Kafka Platform Admin. In this role, you will play a crucial part in shaping and executing our data management strategies,…

Assistant Vice President - Technology (Platform Lead)

Azure Cloudera Cosmos Db Data Warehousing Kafka +1 skills

We are seeking a visionary leader to drive our data-centric initiatives forward. Assistant Vice President - Technology will play a crucial role in shaping the Enterprise Data Platform's future, collaborating with…

Assistant Vice President – Technology (Data Solution Architect)

Analytics Cloud Data Engineering Data Lake Data Modeling +4 skills

We are looking for a Data Solution Architect to drive our data platform initiatives and shape the future of our data management practices. Assistant Vice President - Technology - Data Solution Architect will play a…

Assistant Vice President - Technology (Data Governance)

Analytics Data Governance Metadata Management

We are looking for an experienced and detail-oriented professional to join our Data & Analytics Unit as an Assistant Vice President - Data Governance Lead. In this role, you will play a crucial part in implementing…

Assistant Vice President - Technology (Data Engineering)

Analytics Azure Business Intelligence Cloud Data Engineering +2 skills

Assistant Vice President - Technology will play a pivotal role in One Data & Analytics department. Will be responsible for designing and maintaining robust data pipelines, both real-time and batch, and leading the…

Manager - Anti Money Laundering.Compliance-Anti Money Laundering

Open 70d RemoteAPAC

Manage the queues daily/weekly/monthly target of cases closures of the team. Work on AML Transaction monitoring cases, investigate and analyze the alerts triggered in System as per the AML SOP within the stipulated…

Open 49d RemoteAPACC-level

Assistant Vice President - Technology.Digital - Corporate Nitro

Agile AI Automation Stakeholder Management

We are seeking an experienced, results-driven QA Lead to define and execute the quality strategy for the Wholesale Digital Studio. This role will lead a team of QA across multiple squads like unified portal & CCLM…

Assistant Manager - Technology

Open 121d RemoteAPAC

Analytics Cloud Data Engineering Data Modeling Hadoop +6 skills

The position holder will manage and administer the Regulatory Reporting, MI Reporting & Analytical platform, this role requires with a deep understanding of Finance, Regulatory Reporting and data modeling. This…

Open 52d RemoteAPACC-level

Vice President - Technology Program Manager.TECH-Core Banking Program

Agile Financial Reporting SDLC

Responsible for leading and managing the Delivery & Support team for the bank's most critical application - Core Banking. Developing and executing the support strategy of technology by achieving objectives and…

Open 85d RemoteAPACC-level

3 months ago

VP-Onboarding & Servicing.Retail Banking Ops - CCAM

Analytics Data Analytics Process Improvement

Lead the digital onboarding, account servicing, ATM networks, and cash management operations for a retail bank, ensuring efficient processes, regulatory compliance, and high customer satisfaction.

Open 121d On-siteAPACSenior

Senior Virtual Relationship Manager.Business Banking-VRM SME

Mashreq Bank JOB DESCRIPTION –Senior Virtual Relationship Manager and Virtual Relationship Manager - Business Banking 1 Job Title Senior Virtual Relationship Manager / Visual Relationship Manager Department Business…

Root Cause Analysis

Open 121d On-siteAPACLead

Team Lead - VRM SME.Business Banking-VRM SME

CRM Performance Management Root Cause Analysis

Mashreq Business Banking JOB DESCRIPTION Job Description 1 Job Title: Team Leader – Business Banking VRM Department : Business Banking Direct Supervisor: Area Manager, Business Banking Job Number: 2 Job Purpose…

Team Leader.Client Experience and Conduct-Customer Service (2436092)

Open 121d On-siteAPAC

Job Purpose: To lead and manage a team of chatbot/customer service agents to deliver exceptional support to internal and external customers via live chat platforms. The role focuses on driving team performance,…

Customer Support Officer.Client Experience and Conduct Group-Customer Service

Open 121d On-siteAPAC

Job Purpose To delight internal and external customers over the phone ( inbound & outbound -call back) • Interact with customers over the phone to understand their banking needs. • Provide excellent customer…

Root Cause Analysis

Customer Service Officer.Client Experience and Conduct-Customer Service

Open 121d On-siteAPAC

Job Purpose To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and…

10 months ago

Manager - Product Support.MGS Private Banking Products

Open 121d HybridAPAC

To aid the product Management team in structuring the Product Offering and to support in generate new product Investment Ideas across different asset Classes (Fixed Income, Equities, Structured Products, FX and Funds)…