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Job Purpose To assess and approve/recommend retail lending applications in accordance with the Bank's Credit Policy, Risk Acceptance Criteria, Product Program Guide, regulatory requirements, and delegated lending…
Job Purpose The role possesses skills to facilitate critical production issues support, domain expertise associated with system administration side capabilities Key Result Areas Installation, configuration, deployment,…
KEY RESULT AREAS • Achieve monthly sales targets in the financial year. • Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits. • Present and sell all personal banking…
Vice President – Payments Platforms will serve as the strategic and technical leader responsible for the modernization, governance, and innovation of the bank’s payments ecosystem, with a key mandate to lead the…
Job Purpose To manage direct offshore – comprising the e2e onboarding process of retail products To direct and control Personal Loans and Cards application processing end to end including underwriting, CPV and…
The incumbent is responsible to manage end to end processing of all Cash management services for corporate and clearing process. Ensure the smooth transition of process by providing training and expertise to all…
As a Digital Product Expert, you will be liaising with people taking decisions about a product and the people developing it. You will gather the customer needs , define and order the Product Backlog , plan how to…
Job Purpose To lead and manage a sales operation comprising Team Leaders and Sales Executives across multiple locations, driving Credit Card acquisition, Balance Build revenue, portfolio growth, and customer…
To lead the enterprise-wide automation strategy and platform ownership for reconciliation systems, ensuring scalable, accurate, and resilient processes across high-volume transaction accounts. The role will be…
To drive tactical and operational automation initiatives across Group Operations by enabling and sustaining automation tools, digital workflows, and reconciliation platforms. The role will focus on ensuring platform…
To lead the reporting, analytics, and escalation management function for reconciliation activities across the Central Reconciliation Unit (CRU). This role ensures that aging, unmatched breaks, SLA compliance, and…
Responsible to ideate, build and deliver solutions as per the business expectations. To be able to implement Projects with regards to BAW, Microservices & API gateway within the base-lined schedule, budget, and…
Mashreq’s cloud platform team is looking for hire a FinOps / Cloud Architect to lead the optimisation of cloud costs and drive cost-effective strategies across the organisation. This consultant will collaborate with…
Job Purpose: To conduct thematic root-cause analysis (RCA) of customer complaints, identifying gaps in processes, systems, policies, and people that contribute to recurring issues. To collaborate with stakeholders and…
Customer Service Manager - Client Experience Corporate Banking CIBG Customer Service Relationship Manager will be solely responsible to answer / resolve customer queries, enquiries, complaints etc. by effectively…
Job Purpose Provide relationship and execution support for financial-institution clients, enhancing the bank’s TGM franchise through coordinated coverage and maintaining high service standards. Key Result Areas •…
Job Purpose Lead the Funding Centre function’s operations across INR and relevant foreign currency funding requirements, while ensuring adherence to RBI, Basel and other applicable regulatory requirements as well as…
Workforce Strategy, Forecasting & Capacity Planning Develop and own long-term, medium-term and short-term demand forecasts across voice, email, chat, social media, complaints and emerging digital channels.…
JOB DESCRIPTION 1 Job Title Digital Transformation Assistant Manager - RBG (Grade J) Department Mashreq Digital Direct Supervisor Digital Transformation Manager Job Number 2 Job Purpose The Digital Transformation…
Job Purpose The Director – Fixed Income & Structured Credit Trading is responsible for supporting and executing the Bank’s fixed income and structured credit trading activities across approved products, markets and…
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