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MCI Careers

Jobs Hiring Discussion
185 jobs
MCI Careers
14 views last week

AI / Machine Learning Engineer

Open 127d Africa, APAC, North AmericaContract

Build and deploy machine learning models to automate and optimize business processes, using Python and cloud platforms to drive operational efficiency and strategic insights.

AI Analytics Automation CI/CD Cloud +28 skills
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MCI Careers
18 views last week

RAG Engineer

Likely evergreen Africa, APAC, North AmericaContract

Build Retrieval-Augmented Generation systems that combine LLMs with enterprise knowledge, designing vector search pipelines and document ingestion to deliver accurate, context-aware AI responses.

Agile AI API AWS Azure +27 skills
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MCI Careers
18 views last week

Generative AI Engineer

Likely evergreen Africa, APAC, North AmericaContract

Build and deploy generative AI applications using LLMs to automate workflows and improve customer experiences in a BPO and CX-focused tech company.

AI Ansible API Automation AWS +24 skills
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MCI Careers
14 views last week

Marketing Copywriter

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud Copywriting CRM E-commerce HubSpot +3 skills
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MCI Careers
15 views last week

Graphic Design

Open 127d APACContract
Philippines

Creates marketing and branding visuals for multiple businesses using Adobe tools and Figma, working on-site in San Fernando, Philippines.

Analytics Cloud E-commerce Figma Illustrator +3 skills
100K – 120K PHP
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MCI Careers
7 views last week

Experienced Call Center Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce
100K – 120K PHP
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MCI Careers
8 views last week

WFM Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud E-commerce Power Query Power BI +5 skills
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MCI Careers
5 views last week

Experienced Call Center Trainer

Open 127d APACContract
Philippines

Design and deliver training programs for call-center agents, update training materials, and coach teams to meet performance goals in a BPO environment.

Cloud E-commerce
up to 100K PHP
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MCI Careers
10 views last week

Contact Center Trainer

Open 127d APACContract
Philippines

Train new and existing contact-center agents on client-specific processes, soft skills, and systems using in-person and virtual sessions, and evaluate training effectiveness.

Cloud CRM E-commerce
up to 100K PHP
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MCI Careers
8 views last week

Global Marketing Copywriter (Website, Collateral, RFP Responses, Presentations)

Open 127d APACContractJunior
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Email Marketing SEO
100K – 100K PHP
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MCI Careers
15 views last week

SQL Developer

Open 127d APACContract
Philippines

Develops and optimizes MS SQL and MySQL databases, scripts, and ETL workflows for contact center clients, while creating Power BI reports and automating processes in a fast-paced BPO environment.

Agile AI Automation Cloud E-commerce +9 skills
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MCI Careers
6 views last week

Pricing and Analysis Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Power BI SQL Tableau
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MCI Careers
10 views last week

Sales Supervisor I

Open 127d On-siteAPACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Performance Management Process Improvement
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MCI Careers
5 views last week

Experienced Call Center Client Services Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce
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MCI Careers
6 views last week

Customer Service Supervisor I

Open 127d On-siteAPACContract
Philippines

Oversee a team of 15–25 inbound call-center agents, coaching performance and managing schedules to meet KPIs and client expectations in a fast-paced contact-center environment.

Cloud E-commerce Performance Management
100K – 120K PHP
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MCI Careers
4 views last week

Contact Center Operations Supervisor

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce
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MCI Careers
2 views last week

Call Center Team Lead

Open 127d APACContractLead
Philippines

Leads a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing workflows using call center tools and KPIs.

Cloud E-commerce Performance Management
100K – 120K PHP
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MCI Careers
4 views last week

Call Center Customer Service Manager

Open 127d On-siteAPACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Performance Management
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MCI Careers
4 views last week

Financial Controller

Open 127d APACContract
Philippines

Oversees financial operations for the USA/UK division, managing accounting, compliance, budgeting, and financial reporting while partnering with stakeholders to drive business performance.

Automation ELT General Ledger
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MCI Careers
6 views last week

Employment Services Client Success Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Account Executive Business Development Cloud Data Mining E-commerce +4 skills
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