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POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…
Lead a QA team to monitor and improve agent interactions in a BPO contact center, ensuring compliance and driving customer satisfaction across client accounts.
Experienced Call Center Recruiter managing high-volume hiring for contact center roles, responsible for sourcing, screening, and onboarding talent, using ATS and recruitment tools.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
HR Generalist role supporting employee relations, policy implementation, and HRIS management for a BPO company with on-site office attendance required.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…
Oversee insurance licensing and registration for outsourced property and casualty agents, ensuring compliance with state/federal regulations and managing terminations and renewals.
Senior role managing P&C insurance client relationships for a global BPO provider, overseeing program performance, growth, and client communications.
Supports HR operations for a large outsourcing firm, handling onboarding, employee engagement, process improvements, and administrative tasks to align HR strategies with business goals in a fast-paced environment.
An HR Business Partner supports employee engagement, training, and organizational effectiveness by collaborating with teams to implement HR strategies, resolve issues, and improve processes in a fast-growing outsourcing company.
HR Business Partner role supporting call-center operations; partners with leaders on training, engagement, and HR process improvements in a fast-paced BPO environment.
HR Business Partner role supporting call-center operations, driving employee engagement, training, and HR process improvements in a fast-growing BPO company.
A Talent Acquisition Specialist manages the full recruitment lifecycle, including phone interviews, scheduling, background checks, and HR data management for an outsourcing company specializing in call centers and business process outsourcing (BPO).
A Talent Acquisition Specialist sources, interviews, and onboards candidates for MCI’s call centers and outsourcing operations, managing recruitment workflows and HR administrative tasks in a fast-paced, team-driven environment.
Recruit and onboard customer-service staff for a global BPO firm, handling phone screens, interviews, and HR paperwork while coordinating local hiring events.
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