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MCI Careers

Jobs Hiring Discussion
428 jobs
MCI Careers
5 views last week

Operations Director

Open 127d North AmericaContract
United States

Oversee a high-volume customer experience and business process outsourcing site, managing teams, budgets, and client relationships to drive operational excellence and profitability.

Cloud E-commerce
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MCI Careers
5 views last week

Experienced Contact Center Supervisor

Open 127d North AmericaContractJunior
United States

Oversee a team of 15–25 call-center agents handling inbound customer service calls, coach performance, and drive productivity using standard office and call-center tools.

Cloud E-commerce
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MCI Careers
5 views last week

Experienced Call Center Operations Supervisor

Open 127d APAC, North AmericaContract

Oversee day-to-day call center operations, coach agents, and ensure service-level targets are met for clients across industries like healthcare, retail, and financial services.

Cloud CRM E-commerce
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MCI Careers
4 views last week

Experienced Call Center Client Services Manager

Likely evergreen APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce
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MCI Careers
5 views last week

Experienced Call Center Client Services Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce
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MCI Careers
6 views last week

Customer Service Supervisor I

Open 127d On-siteAPACContract
Philippines

Oversee a team of 15–25 inbound call-center agents, coaching performance and managing schedules to meet KPIs and client expectations in a fast-paced contact-center environment.

Cloud E-commerce Performance Management
100K – 120K PHP
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MCI Careers
4 views last week

Customer Service Supervisor I

Open 127d On-siteNorth AmericaContract
United States

Supervise a team of 15–25 call-center agents handling inbound customer service, coaching performance, and managing KPIs in a tech-enabled BPO environment.

Cloud E-commerce Performance Management
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MCI Careers
5 views last week

Contact Center Operations Supervisor

Likely evergreen APAC, North AmericaContract

Oversee a team of contact center agents in a BPO environment, ensuring performance targets and customer service excellence while managing schedules and resolving escalations.

Cloud CRM E-commerce
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MCI Careers
4 views last week

Contact Center Operations Supervisor

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce
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MCI Careers
2 views last week

Client Services Manager

Open 127d North AmericaContract
United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce
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MCI Careers
2 views last week

Call Center Team Lead

Open 127d APACContractLead
Philippines

Leads a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing workflows using call center tools and KPIs.

Cloud E-commerce Performance Management
100K – 120K PHP
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MCI Careers
2 views last week

Call Center Team Lead

Open 127d North AmericaContractLead
United States

Lead a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing schedules in a tech-enabled BPO environment.

Cloud E-commerce Performance Management
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MCI Careers
6 views last week

Call Center Supervisor

Open 127d North AmericaContractJunior
United States

Supervise a team of 15–25 call-center agents handling inbound customer service calls, coaching performance, and driving KPIs in a tech-enabled BPO environment.

Cloud E-commerce Performance Management
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MCI Careers
4 views last week

Call Center Sales Supervisor

Open 127d North AmericaContractJunior
United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce
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MCI Careers
2 views last week

Call Center Operations Manager

Open 127d On-siteNorth AmericaContract
United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Performance Management
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MCI Careers
4 views last week

Call Center Customer Service Supervisor

Open 127d North AmericaContractJunior
United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce
Sign in to see your match
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MCI Careers
4 views last week

Call Center Customer Service Manager

Open 127d On-siteAPACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Performance Management
Sign in to see your match
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MCI Careers
2 views last week

Call Center Customer Service Manager

Open 127d On-siteNorth AmericaContract
United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Performance Management
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MCI Careers
5 views last week

Bilingual Talent Acquisition Specialist

Open 127d North AmericaContract
United States

A Talent Acquisition Specialist manages the full recruitment lifecycle—sourcing, screening, interviewing, and onboarding candidates—while improving hiring processes and maintaining HR records. Core tools include Microsoft Office and recruitment systems.

Cloud E-commerce
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MCI Careers
6 views last week

Talent Acquisition Specialist

Open 127d APAC, North AmericaContract

Recruit and onboard staff for a global BPO firm’s Sydney call center, handling sourcing, interviews, and HR admin with occasional travel to job fairs.

Cloud E-commerce Networking
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