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POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…
LOCATION Las Cruces, NM POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology…
LOCATION Savannah, GA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology…
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Oversee a team of 15–25 call-center agents handling inbound customer service calls, coach performance, and drive productivity using standard office and call-center tools.
Supervise a team of 15–25 call-center agents handling inbound customer service calls, coaching performance, and driving KPIs in a tech-enabled BPO environment.
Oversee a team of 15–25 customer service agents in a call center, coaching performance, managing KPIs, and ensuring service excellence for commercial and public-sector clients.
Supervise a team of 15-25 call-center agents handling tax-related customer inquiries, coaching performance, and driving service quality in a BPO environment.
LOCATION Cape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology…
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