MCI Careers

Open 127d APACContractLead

Call Center Team Lead

Philippines

Leads a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing workflows using call center tools and KPIs.

Cloud E-commerce Performance Management

100K – 120K PHP

Open 127d North AmericaContractLead

Call Center Team Lead

United States

Lead a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing schedules in a tech-enabled BPO environment.

Cloud E-commerce Performance Management

Likely evergreen APAC, North AmericaContractLead

BPO Sales Lead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud Contract Negotiation CRM E-commerce +2 skills

Open 127d APAC, North AmericaContractLead

Senior Sales Lead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Business Development Cloud CRM E-commerce +2 skills