MCI Careers — 28 open jobs

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

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MCI Careers

4 days ago

Executive Assistant

NewBe an early applicant APACContractSenior

Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

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MCI Careers

last week

Senior Business Development Specialist

Likely evergreen APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Business Development Cloud E-commerce Go-to-Market Networking

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MCI Careers

last week

Senior BPO Business Development Manager

Likely evergreen APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Business Development Cloud CRM E-commerce

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MCI Careers

last week

Senior Sales Manager

Likely evergreen APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud E-commerce Lead Generation

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MCI Careers

last week

Senior Business Development Manager

Likely evergreen APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Business Development Cloud CRM Data Mining E-commerce +4 skills

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MCI Careers

last week

Senior AI Business Analyst

Likely evergreen Africa, APAC, North AmericaContractSenior

Leads AI and automation business analysis to identify opportunities, define requirements, and ensure AI investments deliver measurable outcomes for a global BPO and CX services provider.

Agile AI Ai Enablement Analytics Automation +7 skills

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MCI Careers

last week

Senior AI Operations Analyst

Likely evergreen Africa, APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Analytics Automation Business Intelligence Data Analytics +7 skills

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MCI Careers

last week

Senior AI Prompt Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Designs, tests, and refines prompts for large language models to improve AI response quality and business outcomes across customer-service and automation use cases.

Agentic AI AI Analytics Anthropic Automation +8 skills

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MCI Careers

last week

Senior AI Systems Administrator

Likely evergreen Africa, APAC, North AmericaContractSenior

Oversee and maintain AI infrastructure, ensuring high availability and security for machine learning platforms and model deployments in a global BPO environment.

AI Automation AWS Azure Cloud +16 skills

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MCI Careers

last week

Senior AI / ML Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Build and deploy enterprise-scale AI/ML models to power predictive analytics and automation for a global BPO and CX provider, using Python and cloud platforms.

Agile AI Ai Enablement AWS Azure +23 skills

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MCI Careers

last week

Senior RAG Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Design and optimize enterprise RAG platforms using vector databases and semantic search to power AI-driven knowledge systems and integrations with LLMs.

AI Ai Enablement API AWS Azure +22 skills

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MCI Careers

last week

Senior AI Agent Developer

Likely evergreen Africa, APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agentic AI Agile AI API AutoGen +15 skills

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MCI Careers

last week

Senior AI Product Manager

Likely evergreen Africa, APAC, North AmericaContractSenior

Lead AI product strategy and delivery for a global BPO/XaaS provider, defining roadmaps and driving adoption of AI-powered solutions across industries like healthcare, retail, and finance.

Acceptance Criteria Agile AI Ai Enablement Analytics +8 skills

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MCI Careers

last week

Senior Generative AI Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Lead the design and implementation of enterprise-scale generative AI solutions using LLMs and prompt engineering, while mentoring teams and ensuring secure, compliant deployments.

AI Ai Enablement Anthropic AWS Azure +17 skills

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MCI Careers

last week

Insurance Account Director

Open 127d North AmericaContractSenior

United States

Senior role managing P&C insurance client relationships for a global BPO provider, overseeing program performance, growth, and client communications.

Cloud E-commerce Strategic Planning

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MCI Careers

last week

Senior Talent Acquisition Manager

Open 127d APACContractSenior

Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Candidate Experience Cloud E-commerce Employer Branding Stakeholder Management +1 skills

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MCI Careers

last week

Senior Data Analyst

Open 127d AfricaContractSenior

South Africa

Builds and maintains scalable Azure-based data pipelines, transforms data via SQL/Python, and optimizes warehouses for analysis, collaborating with data teams to drive efficiency in a global outsourcing environment.

API Automation Azure Azure Data Factory Azure Synapse +9 skills

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MCI Careers

last week

Executive Assistant

Open 127d APACContractSenior

Philippines

Provides high-level administrative support to senior managers, including calendar management, travel coordination, and expense reporting in a BPO environment.

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Executive Recruiter

Likely evergreen APACContractSenior

Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Candidate Experience Cloud E-commerce Stakeholder Management

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