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MCI Careers

Jobs Hiring Discussion
32 jobs
MCI Careers
14 views last week

AI Systems Administrator

Likely evergreen Africa, APAC, North AmericaContract

Manages and optimizes AI/ML infrastructure, including GPU clusters and cloud environments, to ensure reliable, secure, and scalable AI system operations.

AI Ansible API Automation AWS +27 skills
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MCI Careers
24 views last week

AI Prompt Engineer

Likely evergreen Africa, APAC, North AmericaContract

Designs, tests, and refines AI prompts to improve generative AI outputs for customer support, content generation, and automation across industries like healthcare, retail, and finance.

AI Analytics Anthropic Automation Claude +14 skills
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MCI Careers
10 views last week

AI Prompt Specialist

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Analytics Anthropic Automation Conversational AI +6 skills
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MCI Careers
20 views last week

Senior AI Business Analyst

Likely evergreen Africa, APAC, North AmericaContractSenior

Leads AI and automation business analysis to identify opportunities, define requirements, and ensure AI investments deliver measurable outcomes for a global BPO and CX services provider.

Agile AI Ai Enablement Analytics Automation +7 skills
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MCI Careers
12 views last week

Senior AI Operations Analyst

Likely evergreen Africa, APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Analytics Automation Business Intelligence Data Analytics +7 skills
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MCI Careers
13 views last week

AI Operations Analyst

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agile AI Analytics Automation Business Intelligence +6 skills
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MCI Careers
19 views last week

AI Business Analyst

Likely evergreen Africa, APAC, North AmericaContract

Bridge business needs and AI solutions by analyzing processes, gathering requirements, and translating them into AI-driven improvements to enhance performance and scalability.

Agile AI Ai Enablement Analytics Automation +6 skills
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MCI Careers
12 views last week

AI Product Owner

Likely evergreen Africa, APAC, North AmericaContract

Own the AI product roadmap, backlog, and requirements for an AI-powered CX platform, bridging business needs with technical delivery in an Agile environment.

Acceptance Criteria Agile AI Automation Generative AI +6 skills
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MCI Careers
8 views last week

AI Workflow Automation Manager

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agile AI Automation Generative AI Performance Management +4 skills
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MCI Careers
14 views last week

AI Tester / AI QA Analyst

Likely evergreen APAC, North AmericaContract

Test and validate AI-powered products and machine-learning models to ensure reliability, performance, and compliance with business requirements.

Agile AI Automation Conversational AI Generative AI +4 skills
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MCI Careers
11 views last week

AI Content Reviewer

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Conversational AI Generative AI Prompt Engineering Root Cause Analysis +1 skills
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MCI Careers
13 views last week

AI Security Analyst

Likely evergreen Africa, APAC, North AmericaContract

Secure AI systems and machine-learning platforms by assessing risks, monitoring threats, and enforcing compliance across MCI’s global BPO and CX operations.

AI Ai Enablement Cism Cissp Cloud +9 skills
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MCI Careers
12 views last week

Senior AI Prompt Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Designs, tests, and refines prompts for large language models to improve AI response quality and business outcomes across customer-service and automation use cases.

Agentic AI AI Analytics Anthropic Automation +8 skills
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MCI Careers
18 views last week

Principal Prompt Engineer

Likely evergreen Africa, APAC, North AmericaContractPrincipal

Lead AI prompt engineering at a global BPO/XaaS firm, designing and optimizing prompts for LLMs to improve enterprise AI solutions across industries like healthcare and finance.

Agentic AI AI Ai Enablement Anthropic Cloud +5 skills
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MCI Careers
9 views last week

AI Trainer

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Data Science Generative AI LLM Machine Learning +3 skills
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MCI Careers
9 views last week

AI Chatbot Tester

Likely evergreen Africa, APAC, North AmericaContract

Test and validate AI-powered chatbot responses for accuracy, compliance, and conversational quality, documenting defects and recommending improvements.

AI Conversational AI Generative AI Prompt Engineering
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MCI Careers
13 views last week

Senior AI Systems Administrator

Likely evergreen Africa, APAC, North AmericaContractSenior

Oversee and maintain AI infrastructure, ensuring high availability and security for machine learning platforms and model deployments in a global BPO environment.

AI Automation AWS Azure Cloud +16 skills
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MCI Careers
8 views last week

AI Data Annotator

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Data Governance Data Quality Data Science Generative AI +3 skills
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MCI Careers
19 views last week

AI Product Manager

Likely evergreen Africa, APAC, North AmericaContract

Drive AI-powered product strategy and roadmaps, collaborating with engineering and stakeholders to deliver AI solutions that align with business goals and customer needs.

Agile AI Analytics Automation Generative AI +3 skills
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MCI Careers
10 views last week

Senior AI / ML Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Build and deploy enterprise-scale AI/ML models to power predictive analytics and automation for a global BPO and CX provider, using Python and cloud platforms.

Agile AI Ai Enablement AWS Azure +23 skills
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