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MCI Careers

Jobs Hiring Discussion

35 jobs

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35 jobs Posted Sort

Graphic Design

NewBe an early applicant APACContract

Graphic Designer on MCI's in-house creative team, producing brochures, web content, social media assets, signage and other graphics while supporting recruitment marketing and data-driven candidate attraction. Core tools include Adobe Photoshop, Illustrator, InDesign and Figma; office-based in San Fernando, Philippines.

Analytics Figma Illustrator InDesign Photoshop +1 skills

Sales Lead

Likely evergreen APAC, North AmericaContractLead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud CRM E-commerce Strategic Planning

Senior BPO Business Development Manager

Likely evergreen APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Business Development Cloud CRM E-commerce

Website Developer

Open 127d APACContract

Develops and maintains company websites, updates content, and manages SEO and email marketing in a call-center-focused BPO environment.

Analytics Cloud Copywriting E-commerce Email Marketing +2 skills

100K – 120K PHP

Senior Sales Manager

Likely evergreen APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud E-commerce Lead Generation

AI Prompt Engineer

Likely evergreen Africa, APAC, North AmericaContract

Designs, tests, and refines AI prompts to improve generative AI outputs for customer support, content generation, and automation across industries like healthcare, retail, and finance.

AI Analytics Anthropic Automation Claude +14 skills

AI Prompt Specialist

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Analytics Anthropic Automation Conversational AI +6 skills

Senior AI Business Analyst

Likely evergreen Africa, APAC, North AmericaContractSenior

Leads AI and automation business analysis to identify opportunities, define requirements, and ensure AI investments deliver measurable outcomes for a global BPO and CX services provider.

Agile AI Ai Enablement Analytics Automation +7 skills

Senior AI Operations Analyst

Likely evergreen Africa, APAC, North AmericaContractSenior

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

AI Analytics Automation Business Intelligence Data Analytics +7 skills

AI Operations Analyst

Likely evergreen Africa, APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agile AI Analytics Automation Business Intelligence +6 skills

AI Business Analyst

Likely evergreen Africa, APAC, North AmericaContract

Bridge business needs and AI solutions by analyzing processes, gathering requirements, and translating them into AI-driven improvements to enhance performance and scalability.

Agile AI Ai Enablement Analytics Automation +6 skills

Senior AI Prompt Engineer

Likely evergreen Africa, APAC, North AmericaContractSenior

Designs, tests, and refines prompts for large language models to improve AI response quality and business outcomes across customer-service and automation use cases.

Agentic AI AI Analytics Anthropic Automation +8 skills

AI Product Manager

Likely evergreen Africa, APAC, North AmericaContract

Drive AI-powered product strategy and roadmaps, collaborating with engineering and stakeholders to deliver AI solutions that align with business goals and customer needs.

Agile AI Analytics Automation Generative AI +3 skills

Senior AI Product Manager

Likely evergreen Africa, APAC, North AmericaContractSenior

Lead AI product strategy and delivery for a global BPO/XaaS provider, defining roadmaps and driving adoption of AI-powered solutions across industries like healthcare, retail, and finance.

Acceptance Criteria Agile AI Ai Enablement Analytics +8 skills

AI / Machine Learning Engineer

Open 127d Africa, APAC, North AmericaContract

Build and deploy machine learning models to automate and optimize business processes, using Python and cloud platforms to drive operational efficiency and strategic insights.

AI Analytics Automation CI/CD Cloud +28 skills

Director - Call Center Operations

Open 127d AfricaContract

Oversee and optimize outsourced or captive call center operations for a global BPO provider, ensuring high service levels, cost efficiency, and customer experience across industries like healthcare, retail, and financial services.

Analytics Cloud Corrective Action CRM E-commerce +4 skills

Product Engineer (Design + Full-Stack)

Open 127d HybridAfricaContract

Design intuitive UX and build full-stack systems for a next-gen labor marketplace that powers hiring workflows, worker profiles, and employer dashboards using React, Node.js, Python, and SQL.

A/B Testing Accessibility Analytics API Api Design +18 skills

Full-Stack Engineer – Labor Marketplace

Open 127d AfricaContract

Build and own the full-stack for a labor marketplace that matches workers with employers, handling job postings, matching logic, scheduling, and employer dashboards using modern web and mobile tech.

Analytics API AWS Candidate Experience CI/CD +24 skills

Graphic Design

Open 127d APACContract

Creates marketing and branding visuals for multiple businesses using Adobe tools and Figma, working on-site in San Fernando, Philippines.

Analytics Cloud E-commerce Figma Illustrator +3 skills

100K – 120K PHP

Workforce Management Manager

Open 127d North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

AI Analytics Automation Cloud E-commerce +3 skills