MCI Careers

NewBe an early applicant APACContract

3 days ago

Employment Services Client Success Manager

Account Executive Business Development Data Mining Lead Generation Networking +2 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Likely evergreen APAC, North AmericaContractSenior

Senior Business Development Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Business Development Cloud CRM Data Mining E-commerce +4 skills

Likely evergreen Africa, APAC, North AmericaContract

AI Operations Analyst

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agile AI Analytics Automation Business Intelligence +6 skills

Likely evergreen Africa, APAC, North AmericaContract

AI Workflow Automation Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agile AI Automation Generative AI Performance Management +4 skills

AI Cloud E-commerce Performance Management Power BI +5 skills

Vendor Operations Manager

Open 127d AfricaContract

South Africa

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud Corrective Action CRM E-commerce +4 skills

Director - Call Center Operations

Open 127d AfricaContract

South Africa

Oversee and optimize outsourced or captive call center operations for a global BPO provider, ensuring high service levels, cost efficiency, and customer experience across industries like healthcare, retail, and financial services.

Likely evergreen APAC, Europe, LATAM, MENA, North AmericaContractC-level

VP BPO Sales

+2

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud Contract Negotiation CRM E-commerce +2 skills

Open 127d North AmericaContract

Staffing Account Executive

Account Executive Business Development Cloud Data Mining E-commerce +4 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d North AmericaContract

Employment Services Client Success Manager

Account Executive Business Development Cloud Data Mining E-commerce +4 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d On-siteAPAC, North AmericaContract

Sales Supervisor I

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce Performance Management Process Improvement

Open 127d On-siteAPACContract

Sales Supervisor I

Cloud E-commerce Performance Management Process Improvement

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d On-siteAPACContract

Customer Service Supervisor I

Oversee a team of 15–25 inbound call-center agents, coaching performance and managing schedules to meet KPIs and client expectations in a fast-paced contact-center environment.

100K – 120K PHP

Open 127d On-siteNorth AmericaContract

Customer Service Supervisor I

Supervise a team of 15–25 call-center agents handling inbound customer service, coaching performance, and managing KPIs in a tech-enabled BPO environment.

Open 127d APACContractLead

Call Center Team Lead

Leads a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing workflows using call center tools and KPIs.

100K – 120K PHP

Open 127d North AmericaContractLead

Call Center Team Lead

Lead a team of 15–25 call center agents handling inbound customer service calls, coaching performance, and managing schedules in a tech-enabled BPO environment.

Open 127d North AmericaContractJunior

Call Center Supervisor

Supervise a team of 15–25 call-center agents handling inbound customer service calls, coaching performance, and driving KPIs in a tech-enabled BPO environment.

Open 127d On-siteNorth AmericaContract

Call Center Operations Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d On-siteAPACContract

Call Center Customer Service Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d On-siteNorth AmericaContract

Call Center Customer Service Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…