Junior technical support analyst (on-site, Santana de Parnaíba - SP) providing support to internal and external clients: troubleshooting hardware and software issues, running diagnostics and preventive maintenance, and keeping support records. Requires basic Windows/Linux knowledge, communication skills, and high school or technical education.
Junior technical support analyst at an IT services company in Campinas, SP, providing first-level technical support to internal and external users, working with the senior support team on complex issues and improving support processes. Requires IT-related education and strong communication; prior support experience is a plus.
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