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DESCRIPTION: Under general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer…
What you will do Responding to calls from customers who have questions regarding their benefits package which may include: 401K, Health Insurance, Pension, or Payroll related inquiries. Assisting with website or…
Duties Responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure, and processes are protected.…
This is a fully remote position. Responsibilities: Receive client (internal and external) inquiries via Web Portal and Phone regarding product functionality or problems. Research with the clients (internal and…
This role is a permanent, full-time, remote position You would: Provide professional and friendly server support Develop a deep understanding of Liquid Web's products Install and configure Windows Server operating…
Position Description Our Tech Support team is looking for a career-driven individual who likes a fast-paced support role. This is an entry-level position with a lot of room for growth and upward mobility. We promote…
The Technical Support Agent reports to the Lead Technical Support Agent and is part of the Customer Success Team. This position will support customers by addressing customer support requests, including troubleshooting…
Job Skills: Troubleshoot, research, isolate and resolve information system problems using internal knowledge base and tools Recognize customer's problems that should be escalated to the next level for resolution…
Position Purpose: This role will be a call center role taking inbound calls. They are required to sit for long periods of time. This position requires prompt technical responses to questions from stores and pharmacy…
Job Responsibilities: Manage and respond to customer inquiries concerning operation and configuration of the Optos Panoramic200. Trouble-shoot network problems including connectivity, wireless LAN access,…
We are looking for a highly motivated team player to join our outstanding customer service team! As a Technical Support Representative II , you will provide top-tier technical support to both customers and…
Position Summary and Responsibilities: Working remotely, the Technical Support Specialist will be responsible for configuring, installing, maintaining, and managing computer hardware and software systems; resolving…
Technical Support Specialist Duties and Responsibilities Assist customers with remote (phone and email) troubleshooting issues ranging from networking to hardware failures. Provide technical and data analysis support…
GENERAL SUMMARY: The Technical Support Specialist is responsible for assisting students and faculty with the online learning platform through exceptional customer service, product knowledge and support. ESSENTIAL…
Job Facts: This Customer Technical Support Specialist is responsible for providing direct and indirect customer technical support for GenMark products. Duties will range from providing phone support to customers and…
Job Duties: Provide support to Ting customers by phone and email Create and maintain clear, concise and accurate documentation for internal and external use Act as liaison to ensure smooth operations and service…
Apply today if you: Are passionate about the customer experience and have previous experience assisting customers via email or live chat Can autonomously troubleshoot and further investigate technical issues to fix a…
Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing and maintaining computer…
In this role, you will: Assists in defining specifications for software programming applications and/or oversees the maintenance of existing programs to ensure continued performance and compliance with current…
ESSENTIAL FUNCTIONS OF THE JOB (provide list of items which are essential to effective outcomes in this role): Provide quality tier 1 technology support to prospects, students, alumni, and employees by responding to…