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Mechanicus LLC has provided professional IT support and technology solutions to businesses in and around Irwin, Pennsylvania since 2010. We deliver enterprise-level expertise with the personalized service and practical…
Level 2 IT Technician at Icon Tech Group, a managed IT services provider: monitoring and resolving client service tickets, troubleshooting workstations, servers, and networks, and providing remote and on-site support. Full-time in-office role administering Microsoft 365, Active Directory, and Google Workspace.
Entry-level (0-2 years) help desk technician at Hansen Gress, an Alaska-based managed services provider, serving as the first point of contact for client tickets. Day to day involves triaging and resolving common issues (password resets, account lockouts, printers, Microsoft 365, basic hardware/software) within SLA targets, documenting tickets, and escalating to Level 2/3 technicians. Core tech: W
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