New Era Technology AU

NewBe an early applicant APACFull-time

4 days ago

Support Engineer

Intune Networking Onedrive SharePoint

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and…

4 days ago

Service Desk Engineer

Open 23d APACFull-time

Active Directory DHCP DNS ITIL macOS +5 skills

First-line IT Service Desk Engineer at a technology solutions provider, based in the Newcastle office (full-time, onsite). Day to day: answer calls and tickets, troubleshoot Level 1 issues across Windows/macOS, Office 365, Active Directory and basic networking (Wi-Fi, VPN, DNS, DHCP), and log/track incidents in ConnectWise/Autotask within SLAs, escalating to senior engineers when needed.

2 weeks ago

Senior Systems Engineer

Open 24d APACSenior

Active Directory BGP Cloud Networking OSPF +4 skills

A customer-facing Senior Systems Engineer at New Era Technology's Erina office who supports and maintains client IT environments: troubleshooting infrastructure and LAN/WAN issues, performing maintenance, assisting technology rollouts, and mentoring juniors while meeting agreed SLAs. Core stack includes Windows Server, Active Directory, Microsoft 365, virtualization, cloud, and enterprise networki

Open 24d On-siteAPACFull-time

2 weeks ago

Service Desk Engineer

Active Directory Azure DHCP DNS Entra ID +9 skills

First-line IT support role in New Era Technology's Perth office: answering calls and tickets, logging and troubleshooting Level 1 issues (user accounts, Windows/macOS desktops, Microsoft 365, basic networking), and escalating complex cases to senior engineers within SLAs. Full-time, 38 hours per week, onsite.

2 weeks ago

Solutions Architect (MSP)

Open 24d APACFull-time

Cisco Citrix Cloud Fortinet Pre-sales +1 skills

Presales Solutions Architect at MSP New Era Technology, based in the Brisbane office (Mon-Fri, WFH flexibility). Day to day you capture client requirements, design large-scale infrastructure/ICT solutions, produce designs, scopes and tender responses, and support the sales team in winning business. Vendor stack includes Microsoft, Fortinet, Citrix, Cisco and VMware.