System/Business Analyst at Nova Digital, the tech arm of Ukraine's NOVA (Nova Poshta) logistics ecosystem. Day to day: gathering and documenting requirements (BRD, FRD, SRS, user stories), writing tech specs, managing tasks in Jira/Confluence, and supporting dev and QA teams from analysis through testing and rollout. Core tools: SQL, REST/SOAP APIs, Postman, Swagger.
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