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Performs on-site and remote hardware/software installation, break/fix support, and server and network maintenance for clients, utilizing Active Directory and ITSM queues.
Associate Network Engineer supports client sites with on-site/remote hardware/software setup, maintenance, and troubleshooting for servers/network equipment. Focuses on break/fix tasks, backup systems, and client-facing technical support under senior guidance.
Senior Solutions Architect designs secure networking solutions (SD-WAN, SASE, firewalls) for enterprise clients, partners with sales teams, and translates technical designs into business cases to win deals.
L2 Windows System Administrator responsible for the operation, availability, and continuity of Windows Server infrastructure—administering servers, Active Directory, VMware, and Intune—using PowerShell for automation, working 100% on-site in Santiago.
Leads enterprise architecture for NTT DATA's Cisco infrastructure solutions across Networking, Data Center/Cloud, Cybersecurity, and Workspace portfolios, designing integrated infrastructure software solutions and managing software licensing compliance for global clients.
Senior Python Back-end Developer evolving and modernizing large-scale automation solutions—refactoring scripts into structured, scalable services using Python, APIs, Linux, Ansible, and Azure Cloud.
Senior Python Back-end Developer at NTT DATA, working remotely from Brazil to modernize large-scale automation solutions—transforming scripts into structured, scalable systems using Python, APIs, Linux, Ansible, and Azure.
Assist in designing and implementing cloud-based and AI-powered solutions (RAG, chatbots, copilots) for enterprise clients using Azure, AWS, and GCP, collaborating with senior architects on workshops, POCs, and technical proposals.
Senior Network Engineer (L4) responsible for ensuring managed services to clients by proactively managing, monitoring, investigating, and resolving escalated technical incidents across multiple technology domains including Cloud, Security, Networking, Applications, and Collaboration. Uses technical knowledge to provide immediate resolutions while maintaining SLAs and contributing to project work.
L2 network engineer supporting, maintaining, and troubleshooting enterprise LAN/WAN, wireless, and VPN infrastructure using Huawei and Fortinet gear.
Senior hands-on Cloud Security Incident Response Analyst securing AWS and Azure environments through SIEM operations, incident response, CSPM/CWPP management, DevSecOps integration, and security automation while mentoring junior analysts.
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