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WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From…
Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most…
Senior Business Analyst (VP) in OCBC's technology department, serving as liaison between business stakeholders (Bank of Singapore, Consumer Financial Services, Global Markets) and the Group Wealth Platform. Day to day: designing end-to-end IT functional solutions, gathering and documenting business requirements, and supporting development and UAT for regional wealth management initiatives.
Leads quality assurance and process improvement for OCBC's contact center in Indonesia: designing QA scorecards, monitoring calls and digital channels, running root-cause/CAPA cycles, and driving data-driven process optimization. Leverages AI/speech-analytics tools and partners with Product, Digital, and IT within a regulated banking environment.
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