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WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From…
Senior analyst at OCBC (Singapore) building the data foundation for customer complaints and friction intelligence: sourcing and managing multi-system data, designing thematic monitoring and escalation-detection models, and delivering dashboards and management reporting. Core focus on data analytics, visualization, statistical/anomaly detection and AI/automation tools in a banking context.
A Vice President-level Product Owner in Bank of Singapore's CRO Business Management team, leading the Lending squad to deliver risk management system improvements. Day to day: shaping product strategy, managing backlogs and Agile delivery, and coordinating Credit, Market and Operational Risk stakeholders, with a strong emphasis on AI/GenAI and data-driven solutions.
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