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POSITION SUMMARY The role supports customer servicing operations by handling borrower inquiries, maintaining accurate loan information, and resolving customer concerns within defined servicing frameworks. The…
POSITION SUMMARY: Specialist, Customer Care Center – Resolutions (Spanish) The Spanish Bilingual Customer Resolution Agent serves as a key point of contact for homeowners seeking assistance with their mortgage…
The Coordinator, Customer Service & Resolutions is a customer-facing role responsible for delivering exceptional quality support to customers by answering incoming phone calls, resolving customer inquiries on the…