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Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're…
Platform engineer who keeps Paychex's Genesys-based contact center (CCaaS) voice platform running reliably — leading enhancement projects, configuring and integrating AI-driven routing and virtual agents, monitoring performance, troubleshooting, and providing 24x7 on-call support. Core tech: Genesys, SIP/DNS/API cloud networking, IVR/ACD, and SQL Server.
Product Manager for Paychex's SurePayroll line: owns the short-term product roadmap, backlog prioritization, and functional design while working with customers, IT, UX, and launch teams. Core skills center on product management in agile/scrum and strong CRM knowledge, including Salesforce and HubSpot.
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