PBG is hiring a ServiceNow Architect/Technical Lead to act as SME on a federal customer's Service Desk modernization: assessing the current ServiceNow setup, designing the future-state platform, and leading configuration, integrations, testing, and administrator training. Core tech: ServiceNow ITSM, JavaScript scripting, AD/SSO/email/PAM integrations. Hybrid role near Washington, DC; U.S. citizens
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