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Service Desk Engineer L1 | Fresh Grad
Salary: RM 3,000 – RM 3,500 per month Key Responsibilities Respond to incoming enquiries, incidents, requests, and alerts via Call, Email, Webchat, EUP, IVR, and monitoring consoles Perform 1st level troubleshooting…
Service Desk Agent ( Staggered Shift )
First-level IT service desk agent on staggered shifts: troubleshoots and logs end-user incidents (phone/email), classifies and tracks tickets to closure, and escalates to second-level teams. Core stack: Windows OS, Active Directory, Microsoft Office, networking (TCP/IP, DNS, DHCP, VPN), and ITIL.
VIP Desktop Engineer (Bukit Gombak Fix location)
Salary: $2,900 – $4,200 per month Responsibilities: Provides the desktop support for the first contact point for customers, responsible to provide prompt assistance to customers, addressing a range of IT topics and…
Desktop Engineer (Rotating Shift)
Salary: $2,800 – $3,300 per month Responsibilities: Acts as a level 2 support for technical issues, or escalation point from Level 1 Service Desk support Able to resolve technical issue remotely within the given SLA…
Desktop Engineer | Yearly Renewable Contract
Salary: $3,000 per month Summary The candidate will be responsible for troubleshooting Desktop & IT-related issues and providing post-sales Maintenance support services to clients. Job Responsibilities Support on-site…
Desktop Engineer ( Bukit Gombak- Fixed Location)
Salary: $2,867 – $4,300 per month Title: Desktop Engineer ( Bukit Gombak- Fixed Location) Primary Purpose: This position provides the desktop support for the first contact point for customers. You will be responsible…