Polaris Bank
Open positions
3 jobs
5 views 4 months ago
HEAD, SERVICE ASSURANCE
Open 110d Africa
Nigeria
Lead service quality assurance initiatives at a Nigerian bank, monitoring SLA performance, managing incidents and problems, and driving continuous improvement of IT service delivery using ITIL, Six Sigma, and COBIT frameworks.
Automation ITIL Six Sigma
8 views 4 months ago
HEAD, SERVICE SUPPORT
Open 110d Africa
Nigeria
Job Purpose To oversee end-user technology support services and ensure prompt resolution of all service requests across the Bank. Key Responsibilities Lead service desk and user support operations. Ensure compliance…
ITIL Service Desk
7 views 4 months ago
HEAD, ENTERPRISE APPLICATION MANAGEMENT
Open 110d Africa
Nigeria
Lead enterprise application strategy and operations for a Nigerian bank, overseeing core banking, digital banking, payments, cards, treasury, risk, and ERP systems. Drive application modernization, vendor management, integration, and availability across the bank's technology portfolio.
ERP Fintech ITIL Oracle