Pomelo Care

About

Pomelo Care is dedicated to addressing the critical challenges in maternal and infant health by providing comprehensive, accessible, and personalized virtual medical care. Many expectant parents and newborns face a healthcare system with significant gaps, including a lack of continuous support, one-size-fits-all approaches, and insufficient attention to individual needs. These shortcomings contribute to poor health outcomes and unacceptable disparities, particularly for people of color. Our customers, which include health plans and employers, are seeking effective solutions to improve these outcomes, reduce healthcare costs, and address the social determinants of health that impact their members and employees. Pomelo Care partners with them to tackle these high-priority issues by offering a data-driven, evidence-based virtual care model. Our platform supports patients from preconception through the infant's first year, offering 24/7 access to a dedicated, multispecialty care team via text, phone, or video. This team includes doctors, midwives, nurses, dietitians, therapists, and lactation experts. We leverage data science to identify individual risk factors early and deliver proactive, personalized care plans. This approach helps manage and mitigate risks associated with pregnancy, postpartum, and infant care, including conditions like gestational diabetes and postpartum depression. By combining virtual clinical care with in-person doula services, following the acquisition of The Doula Network, we provide a holistic care experience. Our services aim to reduce avoidable costs, such as NICU admissions and emergency room utilization, while improving key health indicators like reducing preterm births and maternal mortality. We empower patients with the knowledge and support they need to navigate their health journey confidently, ensuring they receive high-quality, evidence-based care tailored to their unique circumstances, ultimately fostering healthier families.