probegroup
Probe Group is a global leader in customer experience (CX) and business process outsourcing (BPO) services, combining digital innovation with a people-first approach to deliver exceptional experiences across 28 markets.
Company facts
- Founded
- 1979
- Headquarters
- Australia
- CEO
- Sanj Ahuja
About
At Probe Group, we believe meaningful customer experiences come from people empowered by technology, not replaced by it. Our team of over 19,000 professionals across the globe combines digital innovation with a people-first approach, crafting exceptional experiences that consistently exceed client expectations. We're diverse, empowering, accountable, innovative, customer-obsessed, respectful and empathetic - values that unite our house of brands including Probe CX, Innovior, Convai, MicroSourcing and Beepo. Our culture champions the human element, bringing crucial empathy, understanding and personal connection to every interaction. We build digital environments that foster both customer satisfaction and employee fulfillment, working as one team across 17 service delivery centres in four countries. With 45 years of experience amplifying human capabilities with technological excellence, we help clients become modern digital organisations where technology enhances the human touch. From our early roots in Australia, we've expanded globally while maintaining our commitment to continuous improvement, innovation, and doing work that truly matters.
IT Incident, Problem and Change Manager
At Probe CX, we are an award-winning global leader in customer experience (CX) management, digital transformation, and business process outsourcing. With over 45 years of industry excellence, we combine advanced…
Network Engineer
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Network Engineer
At Probe CX, we are a leading customer experience (CX) and digital transformation organization connecting global brands with their customers through innovative technology, intelligent automation, and human-centered…
Safety Officer Level 3 - Global One Eastwood
We are seeking an experienced Safety Officer to lead and strengthen our Occupational Safety and Health (OSH) and environmental compliance programs. This role is vital in ensuring that our operations adhere to…
Senior Graphic Designer
Senior Graphic Designer We're looking for a creative and proactive Senior Graphic Designer to develop high-quality visual assets across our brands: Probe CX, Convai, and Innovior. You’ll create marketing and sales…
Senior Graphic Designer
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Worforce Supervisor
Responsible for: Lead the Workforce Management (WFM) team, ensuring forecasting, capacity planning, scheduling, real‑time management, and reporting are delivered at high accuracy and consistency. This role drives…
IT Incident, Problem and Change Manager
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Worforce Supervisor
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Senior Training Manager
Are you a strategic Learning & Development leader who knows how to turn training into measurable business results? We’re looking for a Senior Training Manager to lead our training strategy, develop high-performing…
Senior Training Manager
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
People Business Partner Manager
Lead the implementation, monitoring and evaluation of the effectiveness of action plans and cross-functional projects related to employee attrition, engagement and performance Manage and drive participation in employee…
People Business Partner Manager
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Sales Operations & Enablement Lead
Why This Role Matters The Sales Operations & Enablement Lead serves as the operational architect of our sales engine. Reporting directly to the General Manager - Solutions & Strategic Client Partnerships, you…