probegroup
Probe Group is a global leader in customer experience (CX) and business process outsourcing (BPO) services, combining digital innovation with a people-first approach to deliver exceptional experiences across 28 markets.
Company facts
- Founded
- 1979
- Headquarters
- Australia
- CEO
- Sanj Ahuja
About
At Probe Group, we believe meaningful customer experiences come from people empowered by technology, not replaced by it. Our team of over 19,000 professionals across the globe combines digital innovation with a people-first approach, crafting exceptional experiences that consistently exceed client expectations. We're diverse, empowering, accountable, innovative, customer-obsessed, respectful and empathetic - values that unite our house of brands including Probe CX, Innovior, Convai, MicroSourcing and Beepo. Our culture champions the human element, bringing crucial empathy, understanding and personal connection to every interaction. We build digital environments that foster both customer satisfaction and employee fulfillment, working as one team across 17 service delivery centres in four countries. With 45 years of experience amplifying human capabilities with technological excellence, we help clients become modern digital organisations where technology enhances the human touch. From our early roots in Australia, we've expanded globally while maintaining our commitment to continuous improvement, innovation, and doing work that truly matters.
Senior Training Manager
Are you a strategic Learning & Development leader who knows how to turn training into measurable business results? We’re looking for a Senior Training Manager to lead our training strategy, develop high-performing…
Senior Training Manager
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Sales Operations & Enablement Lead
Why This Role Matters The Sales Operations & Enablement Lead serves as the operational architect of our sales engine. Reporting directly to the General Manager - Solutions & Strategic Client Partnerships, you…
Sales Enablement Lead - Enterprise
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Manager, Web Administration & CRM
We are looking for a Manager, CRM (HubSpot) & Web Admin to serve as the strategic and hands-on owner of our enterprise HubSpot platform across multiple brands. This role sits at the intersection of CRM strategy,…
Team Leader
About the Role We are seeking an experienced, empathetic, and performance-driven Hardship Team Leader to join our retail banking division in the Melbourne CBD. In this pivotal role, you will lead a dedicated team of…
Talent Acquisition Director
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…
Talent Acquisition Director
The Talent Acquisition Director will lead and oversee full-cycle recruitment delivery across multiple functions in a high-volume BPO environment. This role is accountable for building scalable hiring strategies,…
Manager, Web Administration & CRM
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…