ProcomServices
213019 Technical Support Analyst
Responsible for supporting our entire licensed customer base through a variety of mediums. Main Responsibilities: Provide both reactive and proactive assistance to all external customers Troubleshoot and resolution of…
210880 Genesys Call Center Engineer
The Contact Center Engineer is accountable for the strategy, planning, design, project execution, and overall health of the IT infrastructure systems. This role leads operational and project support for the delivery…
207630 / Bilingual Technical Support Engineer
This is a Tier II/Product Specialist Support role. Your main responsibility is to provide technical support to both internal and external client customers. The Technical Support Engineer will provide overall escalation…
212955 Customer Support Engineer
Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the…
211899 / Technical Support Analyst
Provide Incident Support and Request Fulfilment to the customized Software Toolchain environment which is based on Git/Gerrit/Jenkins, Artifactory, including the testing cloud environment, etc. ITIL - Incident…
209392 / Computer Laboratory Technician
Support Automated Build and Testing system development. Daily Responsibilities: Upgrade/patch Windows and Linux systems Aid with QA workstation creation/issues. User permissions and account administration including…
208029 / Senior Call Center Engineer
On behalf of our client, Procom Services is searching for Senior Call Center Engineer located in Durham, NC. Senior Call Center Engineer Job Details Provide expert consultation in one or more areas for the design,…
207643 / Technical Support Engineer
PLEASE NOTE THAT WE ARE UNABLE TO WORK WITH CANDIDATES THAT HAVE H1B VISA OR REPRESENTED BY THIRD PARTIES. Provide both reactive and proactive assistance to all external customers Troubleshoot and resolution of open…
207534 / Bilingual Technical Support Engineer
PLEASE NOTE THAT WE ARE UNABLE TO WORK WITH CANDIDATES THAT HAVE H1B VISA OR REPRESENTED BY THIRD PARTIES. Supporting customer base through a variety of mediums Provide overall escalation management and technical…
Technical Support Engineer
Provide both reactive and proactive assistance to all external customers Troubleshoot and resolution of open incidents Troubleshoot/qualify incidents before escalating into Tier-II Liaise with Tier-II, to facilitate…