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Open positions
Technical Support Manager (Application Support)
Responsibilities Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform Technical troubleshooting, develop and document solutions, S/FTP data transfers and…
Service Desk Technician
The Service Desk is critical to the success of our IT organization. Increasingly, our customers demand the delivery of a world-class service; our delivery of that service can be the difference between success and…
Tier 1 Application Support
Provide Tier One support for several applications These include web-based and internally customized solutions Required to assess the issue, resolve common problems and/or document the issue for further review Basic…
Manager of Helpdesk
Key Responsibilities: This position requires extensive interaction with our helpdesk / desktop support team on a daily basis which includes 24/7 support; including scheduling, shift coverage and paid time off requests,…
Puppet Resource / Application Support
Assisting in automation and orchestration of application deployments for multiple development and application support teams Develop reusable puppet code for installation and configuration of common application…