recruiting.ultipro.com/hoo1000hoa/8074c47f-39cb-427c-96bd-e43ce65f10e7
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18 jobs
2 years ago
HELP DESK TECH TIER 2
North America
United States
Key Metrics • All Level 1 accountabilities • Customer Service • Process adherence • Mean time to resolution • Productivity Primary Accountabilities • Serve as an escalation point for issues that can’t be resolved by…
Active Directory DNS Firewall Fortinet Help Desk
2 years ago
HELP DESK TECH TIER 1
North America
United States
Key Metric Store Support Network support Software and Hardware troubleshooting Hardware imaging and staging Customer Service Productivity Time Resolution Primary Accountabilities • Provide first-level support in-person…
Active Directory DNS ITSM Networking
