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Senior DevOps Specialist provisioning and maintaining GCP infrastructure (GKE, GCE) with Terraform, managing CI/CD via Jenkins declarative pipelines, and setting up monitoring with Prometheus and Grafana for an Operational Intelligence product.
An IT Support Manager will lead a European customer support centre for a SaaS client, managing N2/N3 IT support, service desk operations, incident escalations, RCAs, and a team of 10+ supporting complex B2B commerce/CRM applications in the CPG/FMCG/retail domain. Hybrid role from Madrid or Barcelona offices with ~50% travel.
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