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8 hours ago
Application Support Specialist
New EuropeContract
Germany
Hamburg-Altstadt, HamburgSupports request and approval workflow systems used at clients' German sites: answering tickets, reproducing issues in a test environment, reading logs, and escalating clearly written problems while keeping runbooks and user guides up to date. Remote within Germany, using ticketing tools like Jira Service Management, ServiceNow or Zendesk plus basic SQL.
ITIL Jira Service Desk ServiceNow SQL +1 skills