Rightway
Healthcare navigation and transparent pharmacy benefit management services.
Company facts
- Founded
- 2017
- Employees
- 600
- Headquarters
- United States
- CEO
- Jordan Feldman, Theodore Feldman
- Type
- Private
- Funding
- Series D · $109M · 2024
About
Many individuals and families find navigating the complexities of healthcare and pharmacy benefits a daunting and often frustrating experience. Costs are rising, understanding coverage options can feel overwhelming, and accessing the right care at the right price is a significant challenge. This is why Rightway Healthcare was founded: to simplify this journey and empower members to become better healthcare consumers. Our customers, primarily employers and their employees, face the dual burden of escalating healthcare expenses and the difficulty their teams experience in making informed healthcare decisions. We address these challenges head-on by providing a solution that combines advanced technology with dedicated, human-led clinical guidance. At Rightway, we believe that no one should have to navigate the healthcare system alone. Our platform offers a seamless, member-first approach. Every member is paired with a live, clinical guide—often a doctor or nurse—who acts as their personal healthcare advocate. These guides provide on-demand, tailored support, helping members understand their benefits, find high-quality, cost-effective providers, schedule appointments, and even resolve billing issues. For pharmacy needs, RightwayRx, our innovative pharmacy benefit manager (PBM), ensures transparency and alignment, working to secure the best prescription prices and optimal medication utilization. We are committed to transforming the healthcare experience by making it more accessible, understandable, and affordable, ultimately leading to better health outcomes and significant cost savings for both employees and their employers. Our 'doctor in the family' approach ensures members receive the support they need, every step of the way, fostering higher engagement and satisfaction.
Open positions
Account Manager
ABOUT THE ROLE: We are seeking a dynamic and experienced Account Manager to join our Pharmacy Benefit Management (PBM) team. The successful candidate will be responsible for managing key client relationships, take an…
Senior Manager, Infrastructure
ABOUT THE ROLE: We're hiring a Senior Manager, Infrastructure to lead the team that builds and runs the platform underneath every Rightway product. Our platform runs on AWS and Amazon EKS, defined in Terraform and…
Senior Product Manager, PBM Platform
Senior Product Manager who owns the claims adjudication engine at the heart of Rightway's PBM — defining strategy, roadmap, specs, and testing/validation for how pharmacy claims process (eligibility, coverage, pricing, rejections, coordination of benefits). Reports to the Director of Product Management and works cross-functionally with engineering, operations, clinical, and compliance.
Supervisor, Care Team (Weekends/2nd Shift)
TRAINING HOURS: First four weeks 9:00am-5:30pm EST M-F. SHIFT OPTIONS: 12:30pm-9:00pm EST Tuesday-Saturday OR 12:30pm-9:00pm EST Sunday-Thursday OR 12:30pm-9:00pm EST Saturday & Sunday with two weekdays off. ABOUT THE…
RVP, PBM Enterprise Sales
ABOUT THE ROLE: The RVP, PBM Enterprise Sales is a member of the Rightway Commercial team, reporting into the VP, Head of PBM Enterprise. Our innovative, full-stack pharmacy benefit management (PBM) offering represents…
Director, Member Experience
ABOUT THE ROLE: Rightway's care team supports members, providers, and pharmacies across phone, chat, email, and other digital channels. This Director will lead that team, made up of pharmacy technicians and…
Remote Seasonal Pharmacy Technician
Remote Seasonal Pharmacy Technician Remote in FL, TX, GA and TN ONLY ABOUT THE ROLE: Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. As a Seasonal Pharmacy Technician on the…
Data Analyst III, PBM Client Success
ABOUT THE ROLE: We are seeking a full-time Customer Success Analyst III to join our Data & Insights team. In this role, you’ll be responsible for creating data analyses that demonstrate our company’s impact to clients…
Pharmacy Technician - Specialty
ABOUT THE ROLE: Our PBM goal is to help clients better manage pharmacy spend to make drugs more affordable for their employees and dependents. Rightway is responsible for designing, building, and operating a…
Clinical Pharmacist - Care Team
ABOUT THE ROLE: The Clinical Pharmacist, Care Team is a member of the Rightway PBM Clinical Operations team. This role will be key in delivering on the “pharmacist in the family” approach to engaging our members. We…
Analytics Engineer, Unity
Analytics engineer on Rightway's Analytics Platform team who designs and maintains dbt-based data models powering pharmacy benefit management and care navigation reporting. Day to day: building analytics-ready datasets with SQL/Python on cloud warehouses, adding data quality tests, orchestration (Airflow/Dagster), CI/CD, and laying groundwork for AI-assisted analytics.
Security GRC Manager
Rightway (remote) seeks a Security GRC Manager to own and mature its governance, risk, and compliance function: leading a small GRC team, running SOC 2 + HITRUST and customer audits, HIPAA/HITECH privacy work, AI governance (ISO/IEC 42001), third-party risk, and business continuity, with continuous control monitoring in Drata alongside tools like AWS, Okta, Wiz, and CrowdStrike.
Founding Engineer, Commercial Systems
First dedicated engineer for Rightway's commercial organization: owning the Salesforce-centered commercial stack, integrating tools like Highspot, Gong, and Tribble, keeping commercial data trustworthy, and shipping automation and AI tools for sales and client success teams. Requires deep Salesforce engineering experience (Apex, LWC, integrations).
Clinical Pharmacist - Specialty
ABOUT THE ROLE: Our PBM goal is to help clients better manage pharmacy spend to make drugs more affordable for their employees and dependents. Rightway is responsible for designing, building, and operating a…
Director of Finance
ABOUT THE ROLE: Rightway is seeking a Director of Finance to join our growing team. In this role, you will lead our FP&A and strategic finance function and serve as a key partner to Accounting, senior leadership, and…
Remote Pharmacy Technician
ABOUT THE ROLE: Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of…
Pharmacy Technician, Care Team
ABOUT THE ROLE: Rightway exists to make pharmacy benefits fair, transparent, and easier to navigate. This role sits on the Rightway Operations team and is a member of the front line of that mission: the first point of…
Data Analyst III, Care Navigation
ABOUT THE ROLE: In this role, you’ll be responsible for carrying out data analysis that demonstrates our company’s impact to clients and strategic partners in the care navigation space. You will support the development…
Director, Consultant Relations
ABOUT THE ROLE: The Director of Consultant Relations at Rightway will be instrumental in expanding and deepening our relationships with key consultants and advisory firms in the healthcare and employee benefits space.…
Director, Strategic Partnerships
About The Role: As Rightway rapidly scales, we are looking for an experienced Commercial leader to drive growth through strategic partnerships and channels. This person will have a unique opportunity to shape the…