RVS iGlobal

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System Administrator - Network - L2

Authentication BGP Ccna Cisco Firewall +11 skills

2nd-line network support engineer providing remote troubleshooting and resolution of network incidents for a broad customer base under SLAs. Core work spans firewalls (FortiGate, Sophos, Check Point, Palo Alto, Cisco ASA), Cisco/Extreme/UniFi switching, VLANs/STP, wireless, VPNs, and OSPF/BGP routing within ITSM (ServiceNow-style) processes.

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System Engineer - Service Desk - L2

Networking Virtualization

L2 service desk engineer at a managed IT services provider, taking escalations from L1 support and troubleshooting complex issues across client environments. Day-to-day spans Microsoft 365/AVD, Halo PSA ticketing, Datto RMM, and backup management, on-site in Jammu or Gurugram with occasional out-of-hours rota duty.

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System Engineer - L2 - Data and Integration

AI Analytics API Automation Azure +20 skills

L2 systems engineer at an MSP who builds and operates API integrations between business systems (e.g. Halo PSA, Float, HiBob, Xero, HubSpot), remediates data quality, and contributes to a central data warehouse and reporting layer. Core stack includes REST/OAuth2 APIs, SQL, Power Query, Microsoft Fabric and Azure AI Foundry.

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System Engineer-Service Desk-L1

Azure Cloud Firewall Root Cause Analysis WAN +1 skills

L1 service desk/system engineer in RVS iGlobal's Network Operations Centre in Jammu, providing 24x7 phone and email technical support to corporate clients in the USA, UK, and Europe. Daily work is L1 troubleshooting, triage, and escalation for servers, desktops, firewalls, networks, and cloud services (Windows Server, Office 365, Google Suite, Azure).

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System Engineer - Power Platform

API Automation Azure Azure DevOps CI/CD +10 skills

Supports, tests, and deploys Microsoft Power Platform business applications, providing 1st/2nd line support for Power Apps, Power Automate, and Power Pages, coordinating testing/UAT, and managing releases across Dev, Test, UAT, and Production environments. Core tech includes Power Platform, Dataverse, and Microsoft 365.